These terms and conditions (“Terms”) govern the use of the services provided by Aquatic Waves LLC (“the Company”) via its website and other channels. By engaging with our services, you agree to adhere to these Terms.

1. Services Offered:
   The Company offers residential pool repair, service, and maintenance services as described on our website or as agreed upon with the client.

All services are performed by trained professionals using industry-standard equipment and techniques.

2. Pricing and Offers:

Prices for services are displayed on our website and are subject to change without prior notice.

Special offers, discounts, or promotions may be available from time to time, and their terms will be clearly communicated.

3. Booking and Payment:

Clients can book services through our website, phone, or email.

Payment is due upon completion of services unless otherwise agreed upon.

We accept various payment methods, including but not limited to cash, credit/debit cards, and electronic bank transfers.

4. Cancellations and Rescheduling:

Clients must provide at least 24 hours’ notice for cancellations or rescheduling of appointments.

Failure to provide sufficient notice may result in a cancellation fee.

5. Liability:

While every effort is made to provide high-quality services, the Company shall not be liable for any damages or losses arising from the use of our services.

Clients are responsible for ensuring the safety of their premises and providing access to the pool area during scheduled service times.

6. Privacy and Data Usage:

The Company respects the privacy of its clients and will not disclose or sell personal information to third parties without consent.

Email addresses provided by clients may be used for communication purposes, including but not limited to appointment confirmations, service updates, and promotional offers.

7. Complaints and Disputes:

Any complaints or disputes regarding our services should be communicated to the Company within 7 days of service completion.

We will make every effort to resolve issues promptly and amicably.

8. Changes to Terms and Conditions:

The Company reserves the right to amend these Terms at any time without prior notice.

Changes will be effective immediately upon posting on our website.

9. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Maryland.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Maryland.